Reference

What You Agree To When You Use 7u7 com

Access to 7u7 com depends on your local law and whether your region is eligible — read these terms before you open an account.

Account eligibility rulesbKash, Nagad, Rocket deposit termsJurisdiction-dependent accessData and privacy rightsDispute resolution process
7u7 com What You Agree To When You Use 7u7 com
HOW WE HANDLE DATA

Account Security and Data Practices

We take a straightforward approach to your data: collect what is needed to run your account, keep it secure, and do not share it beyond what the law or payment processing requires. Your bKash, Nagad, or Rocket wallet details are used only for transaction matching and are not stored in plain text. You can request a copy of your account data or ask us to close your account at any time through support.

Data Retention

We keep account and transaction records for the period required by applicable law, then delete or anonymise them on a rolling schedule.

Cookie Use

Cookies on 7u7 com track session state and basic analytics; no third-party advertising cookies are placed without your consent.

Account Security

Login is protected by OTP sent to your registered mobile number; we never ask for your bKash or Nagad PIN through any channel.

Data Requests

To access, correct, or delete your personal data, contact support with your account mobile number and the specific request.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, contact our support team directly. We handle legal and account queries through the channels below. Response times vary by channel; for urgent account issues, live chat is the quickest path.

Live Chat Available through the platform for account and policy queries — start a chat from the help icon in your account menu.
Email Support Send legal or data-related requests to our support address; include your registered mobile number for faster handling.
Help Centre Our help section covers account terms, wallet rules, and eligibility questions with step-by-step answers.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work in practice for accounts in Bangladesh.

Access and eligibility depend on your local law and the region you connect from. We do not override local legal requirements — if local law restricts access, those restrictions apply.

We retain transaction records for the legally required period after closure, then delete or anonymise your personal data. Contact support to start the account-closure process.

Yes. Send a data-access request through email support with your registered mobile number. We will provide the data we hold on your account within a reasonable timeframe.

Wallet identifiers are used only for transaction matching and withdrawal verification. They are not stored in plain text and are not shared with third parties outside of payment processing.

Raise a dispute through live chat or email support. Include your transaction reference and the wallet used. We review disputes against our transaction logs and respond in writing.

We update this page when terms change. Continued use of your account after an update means you accept the revised terms, so check back periodically if you transact regularly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.